The candidate will be working as a member of the Sub-Same Day (SSD-Direct) delivery team as we work to provide faster than same day delivery across North America. We are looking for an experienced Supply Chain Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within Amazon Supply Chain. This role involves regular communication with operation teams, tech teams, and project sponsors on status, risks and change control. The role requires ownership of outbound planning, on road metric performance and driving process improvements across the program. The supply chain manager will focus on building robust processes, by keeping plans, feedback and goals aligned between all stakeholders.
Key job responsibilities
- Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
- Working with Business, Finance, Tech and operations partners to lead initiatives surrounding cost, volume and speed optimization goals
- Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
- Build scalable hands-off the wheel products and systems partnering with analytical and technological teams
- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
- Partners with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
- Work with program managers, business leaders and leadership team to communicate and impact critical business initiatives
- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
- Roll up your sleeves and do whatever is necessary; general manager / owner mentality
