Over the past 20 years, Amazon has invented on behalf of the consumer and become the largest internet retailer and marketplace in the world. Amazon Business is now reinventing that platform for the Business-to-Business (B2B) marketplace on a global scale to address a vast new market segment and customer base. We are a fast-growing startup passionate about building solutions that enable the B2B customer to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions.
Amazon Business (AB) is seeking an experienced Program Manager to join the fast-growing AB Martech & Operations Team. As a Website Operations Program Manager on our team, you will be responsible for supporting Amazon Business’s website operations world-wide (10+ web properties World Wide). This role will be responsible for site administration, training marketers on best practices, security and performance of the system, and supporting marquee campaigns and testing. You will serve as the “first responder” to triage issues and hand them off to the right technical teams to resolve, showing a high level of bias for action and ownership to close issues.
Key job responsibilities
Work at a tactical level to champion bold, innovative web production tools and processes.
• Drive efforts to integrate 3rd party and internal tools with our central web platform stack from evaluation to implementation.
• Act as the technical interface between the business, software development, BI, and data warehouse teams
• Run in front of the technical team(s), helping define user stories, research appropriate technical solutions, and provide guidance to the team regarding architecture, design, and priorities.
• Translate feature requests into technical specifications and influence design and architectural decisions.
• Engage with many teams across the company, evangelizing the team and your projects, building relationships and helping identify existing components and technologies that can be leveraged to deliver on our goals.
• Apply continuous improvement methodologies to analyze and understand existing processes and workflows.
•Provide automation recommendations to tech teams based on recurring problems in content production
• Manage multiple projects gracefully and balance contending priorities in a rapidly changing
