RAN Service Technician
JOB SUMMARY
The RAN Service Technician is responsible for the installation, maintenance (both reactive and preventive) and project support on the Southern Linc's LTE voice and data network. These systems are installed, maintained, and repaired in accordance with established standards, service levels, operational processes, and applicable work agreements.
JOB REQUIREMENTS
- Two-year degree (college/technical/vocational) or equivalent military training or equivalent hands-on experience in electronics/telecommunications is required.
- Working knowledge of radio communication systems. FCC or equivalent license for radio repair is preferred.
- Ability to pass a CMV DOT physical
- Understanding of the 4G LTE wireless data and voice network.
- Ability to logically troubleshoot and repair hardware and software associated with LTE antennas, lines (both fiber and power), radios, controllers, and alarming systems
- Ability to logically troubleshoot hydrogen fuel cells, generators, automatic transfer switches, dc plants, batteries, hvac units, hvac controllers, distributed antenna systems, and bi-directional amplifiers
- Ability to find and remediate RF interference
- Ability to tow and setup mobile assets such as COWs, SOWs, and GOATs under austere conditions
- Demonstrated personal computer skills
- Ability to work independently, self-starter with good time management skills.
- Ability to interface with, direct and/or coordinate various first responder critical customers and contractors as needed.
- Must have good verbal and written communications skills.
JOB RESPONSIBILITIES
- Responsible for the installation, maintenance (both reactive and preventive) and project support on the Southern Linc’s LTE voice and data network.
- Responsible for participating in 24x7 on-call procedures/operations.
- Responsible for interfacing with customers to either install LTE solutions or determine and correct issues affecting the customers LTE service
- Responsible for interfacing with and coordination of contractors and/or vendors.
- Responsible for interfacing with the internal business partner, vendor, and contractor groups related to problems and installations as appropriate.
- Responsible for understanding and adhering to billing and performance processes and procedures.
- Responsible for maintaining accurate equipment inventories and documentation of assigned sites.
- Responsible for installing standard, endorsed, or certified off the shelf software and/or hardware devices.
BEHAVIORAL ATTRIBUTES
- Follow safe work practices and foster a safe workplace.
- Ability to operate with minimal supervision
- Exhibit Southern Company Values (Safety First, Unquestionable Trust, Superior Performance and Total Commitment) in all business dealings.
- Seek opportunities to learn and transfer knowledge to others.
- Good organizational and time management skills.
- Ability to manage multiple tasks.
- Willingness to provide as needed after hours or on-call support.
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 11079
Job Category: Telecommunications
Job Schedule: Full time
Company: Southern LINC
