The AWS Global Sales Operations team drives business excellence by developing and supporting critical operating mechanisms that deliver results for both customers and colleagues. We are a diverse, innovative team that transforms data and insights into actionable strategies. We are seeking a results-driven Sales Operations leader to enhance our business management systems and deliver strategic insights that inform executive decision-making
Key job responsibilities
As a Sales Operations Leader, you will be instrumental in driving AWS's business performance through the development and enhancement of our Business Management System. This role requires exceptional analytical capabilities to synthesize insights from large-scale data sets, strong project management skills to coordinate multiple stakeholders, and superior communication abilities to influence executive decision-making. You will own critical operational cadences and strategic reviews, turning complex business data into clear narratives that drive action. Success in this role demands both strategic thinking and hands-on execution, with the ability to maintain high quality while working at pace in an ambiguous, fast-moving environment.
CORE RESPONSIBILITIES:
- Drive continuous improvement of AWS Global Sales operational and strategic inspection meetings, including pipeline reviews, forecasting reviews, and deal inspection mechanisms
- Lead requirements gathering, specification development, and implementation of business management system enhancements
- Synthesize complex data sets from multiple teams to surface key insights and trends for executive decision-making
- Own the development and delivery of weekly and bi-weekly business review narratives for VP and CEO-level audiences
- Coordinate cross-functional initiatives, making strategic trade-offs to balance insight quality with delivery speed
- Partner with stakeholders to identify opportunities for operational improvement based on data insights
- Build and maintain strong relationships with cross-functional partners and executive stakeholders
- Present analysis and recommendations to senior leadership, driving consensus on strategic initiatives
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
