The goal of the Americas Account Compliance team is to build seller trust by maintaining a consistent, high quality seller experience (SX) while also implementing effective controls to ensure regulatory and Amazon internal policy compliance. We are expanding our team and seeking a dynamic candidate to help manage the implementation and expansion of KYC controls and obligations for our Brazil entity while maintaining an optimal seller experience as we grow. This role will report to the Brazil Account Compliance Program Manager and will support the program's efforts in maintaining effective controls for sellers as the program matures and develops.
The Account Compliance Program Manager will lead and support the expansion and implementation of verification controls, as well as seller experience improvements projects. The successful candidate will also be responsible for ensuring that the KYC program runs smoothly on a day to day basis. The role also requires that program metrics be monitored regularly to proactively identify and resolve emerging issues with deep dives also being performed to investigate potential issues raised by stakeholders when the need arises. The Account Compliance Program Manager will work closely with compliance, operations, business and technology teams amongst other to ensure the AML program keeps pace with evolving business needs and regulatory requirements as well as protecting seller revenue and growth
Key job responsibilities
-Develop and execute a comprehensive strategy to extend the organization's AML compliance framework in alignment with business objectives and regulatory expectations
• Collaborate with business leaders to understand emerging compliance risks and requirements associated with new initiatives and develop appropriate AML mitigations
• Continuously develop and enhance seller experience processes and controls for sellers in the Americas
• Own the design and implementation of enhancements to AML customer due diligence, reporting capabilities, and overall Seller Experience
• Oversee the development and deployment of new AML-related technologies, tools, and data sources
• Establish AML policies, procedures, and training programs to support the expansion of the compliance framework
• Manage AML-related projects, including resource planning, budgeting, and stakeholder communication
• Provide strategic guidance and subject matter expertise to cross-functional teams on AML compliance matters
• Report on the performance, initiatives, and ongoing enhancements of the AML program to senior management and the board of directors
About the team
Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.
