The Amazon Continuous Improvement Leader will lead continuous improvement activities across the Global Procurement Organization (GPO) while reporting to the Global Supplier Management team. To align with the goal of making Amazon a world-class leader in Supplier Quality Management, this role will assist with developing continuous improvement programs including Lean Six Sigma methodologies, defect capture systems, supplier feedback tools, and root cause analysis techniques, and take a leadership role in the rollout of programs and new processes.
This role partners with both internal and external program management and technical teams and builds relationships with colleagues across multiple GPO pillars, tech, and support teams. The position is both collaborative and focused on implementing GPO and Worldwide Operations initiatives. To be successful in this role, you need to combine strong analytical skills and a data-driven outlook with exceptional communication abilities. The ideal candidate will be a proven leader of leaders with the ability to thrive in ambiguity within a constantly changing, fast-paced environment. You should be able to prepare and deliver detailed data-driven business reviews to senior management, develop clear and effective narratives, and present them compellingly to Directors and VPs.
Key job responsibilities
• Works across GPO team(s) and Ops organization at country, regional and/or cross regional level to drive improvements and enablers to implement solutions for customer, cost savings in process workflow, systems configuration and performance metrics.
• Leads from medium to large complex, cross-functional strategic projects and opportunities.
• Prioritizes projects and feature sets, evaluate and set stakeholders expectations.
• Writes clear and detailed functional specifications based on business requirements as well as writes and reviews business cases.
• Applies rigorous approach to problem solving.
• Highly analytical skills needed to interpret large data sets.
• Performs supporting research and analysis, and drive the product (project, processes/ deliverables) development schedule from design to release.
• Structures and develops implementation plans and works with GPO and Ops leaders to pilot and test new solutions and then roll-out across the broader organization.
• Credible business partner to Amazon’s GPO and Operations network.
• Manages critical relations with external partners (e.g. vendors) and contractors from the initial phase of the project to its execution.
• Demonstrates strong hands-on project and operations management.
• Demonstrates strong ownership of any part of their project. Possesses combination of practical and intellectual skills and an ability to shift, and adapt to different tasks that vary between complex analyses and hands-on project and operations management.
• Provides technical/operational guidance to the teams, managers, and field personnel on their projects or part of the medium to large project and processes.
• **Travel expectations will be up to 25%
A day in the life
Global Supplier Management's mission is to optimize Amazon's supply chains by fostering trust and collaboration with stakeholders and suppliers. We drive mutually beneficial, scalable, and sustainable process improvements, resulting in positive outcomes across Global Procurement Organization's (GPO) priorities. Our methods enhance efficiency, reduce costs, and ensure long-term value creation throughout our supply chain ecosystem.
About the team
The Global Supplier Management team comprises multi-disciplinary experts specializing in quality assurance, supplier qualifications, operational excellence, and new product qualifications. We prioritize and execute supplier transitions identified by our stakeholders, focusing on supply continuity, sustainability, and supplier relationships.
