Amazon Web Services is a fast-paced technology company and a leader in the world of Data Centers. We are looking for proven Data Center Facilities Senior Manager with solid experience in people management and scaling teams. The DCEO Cluster Manager will drive the vision for the Data Center Engineering Operations team in Phoenix, Arizona
We are looking for an inspiring leader capable of driving experienced managers. The ideal candidate would have a background in Facility and Critical Operations, Data Centers or worked for the industrial manufacturing domain (aircraft, automobiles, consumer electronics, heavy machinery... list not exhaustive) or Military.
The company's infrastructure consists of various custom built and off-the-shelf applications operating on a variety of platforms and other major technologies. The successful candidate will have experience managing a team of 80+ people on a 24/7 rotating shift across multiple Data Centers. They should be familiar with Problem Change & Incident Management, creating & tracking expenditure, continuous design and implementing new mechanisms. The role includes mentoring, developing and growing people in all levels, supporting Infrastructure projects and proposing technical solutions that are scalable.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Team management of experienced Facility Managers leading Engineers and Technicians. This includes recruitment / people development through coaching and mentoring / performance review / rotation management.
- Define the strategy to improve the efficiency and productivity of day to day 24x7 Operation.
- Manage effectively the global yearly operating budget: CAPEX (technical equipment, infrastructure development), OPEX (cost of personnel, service provision, consumables and team events)
- Ensure all operational KPIs and Metrics are consistent, being measured and met inside AWS Data Centers.
- Drive innovation and automation within Data Center Engineering Operations.
- Challenge the quality and quantity of services being provided by the Data Center Engineering Operations team and continuously strive to improve our Customer Experience.
- Management of large-scale events in the Data Centers (crisis situations: thermal or power events, networking issues, etc..)
- Manage Vendor performance.
- Ensure Data Centers are compliant with all relevant security policies and procedures.
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
