The Amazon Web Services Professional Services (ProServe) Partner team is looking for an experienced Partner Delivery Manager (PPDM) to lead a team of ProServe Delivery Leaders. You'll drive complex transformative IT projects at scale for customers, focusing on Generative AI, IT Strategy, distributed architectures, and hybrid cloud operations, through scaling our ProServe Partner delivery network. The PPDM is a trusted advisor who collaborates with ProServe partner delivery organizations (SDTs/GCC), sales, and ProServe delivery teams to ensure sellers are working backwards from our partners, customers and proposing solutions that optimize the delivery of customer business outcomes through AWS partners.
The PPDM will be responsible for scaling the ProServe Partner delivery capabilities, through establishing and commercializing relationships with partners to ensure AWS Professional Service is fully leveraging the AWS Partner Network to accelerate AWS customer outcomes.
Your experience delivering secure, high-quality customer outcomes, through matrixed delivery organizations (across professional and managed services organizations, various partner cohorts (ISV/SI/GSI)), will equip you with the ability to deliver business value for customers at scale through the AWS Partner Network.
You will demonstrate proficiency in delivery and sales methodologies, and CRM systems, along with strong analytical, problem-solving, and program/project management abilities. PPDMs will be measured on the performance of ProServe partner delivery against key metrics including but not limited to partner sub-contracted Revenue, partner engagement, and customer satisfaction (CSAT).
Key job responsibilities
As an experienced ProServe Partner Professional Services Delivery Leader, you will be responsible for:
• Leading and developing a high-performing team of Partner Delivery Leaders
• Developing and supporting execution of partner involved delivery strategies to meet team targets and drive (partner sub-co) revenue growth
• Managing partner delivery relationships, ensuring high satisfaction and identifying new opportunities to leverage partner delivery capabilities
• Leveraging deep AWS and Partner delivery knowledge to guide sellers in proposing optimal solutions
• Monitoring and analyzing key performance indicators, ensuring accurate reporting and forecasting to optimize operational processes and manage risk
• Building, and evolving Partner Delivery Onboarding Mechanisms (and ensuring adherence across ProServe delivery organizations)
About the team
About AWS:
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
