Amazon Ads is seeking an experienced Global program & project manager for our Programmatic Solutions Consultants team. Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Within Amazon Advertising, the Programmatic Solutions Consultants are focused on providing ‘hands off’ consultative services and support to advertisers and agencies who are using Amazon’s Demand Side Platform Self Service Product.
Key job responsibilities
In this role, you will be responsible for leading large-scale initiatives focused on influencing leadership, in-market and business teams on the workflows. You will partner with Amazon’s Programmatic Solutions Consultants globally to gather feedback, work with subject matter experts and influence how features are brought to Amazon’s largest & most strategic advertising customers. As a Senior AdTech Services and Solutions Excellence Lead (Sr. ASSET Lead), you will work with a cross-functional team that specializes in creating the smoothest experience for our internal stakeholders and advertisers to scale key Amazon DSP services. You will be responsible for assessing business challenges by gathering and synthesizing relevant data. You will build shared strategy and execution plans with in-market business leaders, product and automation leads, and scaled cross-functional services teams to improve the customer experience in campaign management and optimizations effectively. You will create and track project plans to ensure accountability, establishment of clear KPIs to measure program success, drafting executive level & team presentations, data analysis, process design, recognizing and advocating for removal of systemic blockers to change, documentation of best practices and learnings for future initiatives. You will also help influence and train team members and cross-functional teams on new processes and tools as they are developed.
A day in the life
* Inspecting and improving existing mechanisms to find efficiencies and drive adherence to process
* Scaling the impact of successful mechanisms through global expansion and automation
* Prioritizing focus areas to ensure the orgs are focused on the most critical customer needs, balancing what is most urgent and what is most important
* Evangelizing Amazon mental models around two-way doors, high velocity decision making
* Thoughtful escalations to leadership to unblock progress. Ability to influence without authority across levels.
* Work cross-functionally with Product, Sales, and Finance to optimize workflows and unblock channels of revenue on ADSP
* Develop and launch internal workflows to surface the right data/insights to the PSC team to drive high-value actions.
About the team
Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.
