Position Summary:
This position is responsible for all gift processing, information and input extraction, prospect and donor analysis, and ensuring quality control of data entry and its processes. The DDM reports directly to the Director of Development. The DDM will serve as the primary source of all donor information within Tessitura for members of the Development Dept staff, being particularly mindful of maintaining the integrity and confidentiality of all donor data, contact information, and accuracy of this data entry and extraction.
Other major duties and responsibilities include:
- Conduct all gift processing, including gift entry and acknowledgment, and send monthly pledge payment reminders.
- Produce standard and unique reports on all philanthropic activity, including gifts and pledges.
- Prepare all lists for donor appeals (direct mail, telefunding, and email campaigns) and donor recognition (program listings, wall listings, and within Milwaukee Rep’s Donor Lounge).
- Enforce and encourage date entry standards and best practices to promote optimal data integrity.
- Be active in Milwaukee Arts Partners (MAP), a consortium of local arts organizations which share the same database, as well as Tessitura administrators, to maximize use of Tessitura.
- Be up to date on all current and future Tessitura database functionality including periodic software upgrades, facilitate Rep. Development Staff training, implement solutions to to software limitations.
- Assist with the donor lounge.
- Oversee The Rep's monthly giving program, Reprise.
- Serve as the main point of contact for donors and provide excellent customer service.
- Other duties as assigned.
PI275238972
