Category/Area of Expertise:Distribution
Job Requisition:446570_external_USA-NC-Dunn
Address: USA-NC-Dunn-2940 Arrowhead Road
Store Code: DC 04 Dist Genl & Admin (7250867)
ADUSA Distribution is the distribution company of Ahold Delhaize USA, providing distribution services to one of the largest grocery retail supply chains in the nation. ADUSA Distribution receives, stores, manages inventory, and ships fresh and non-perishable product throughout the network of local brand stores. ADUSA Distribution facilities handle a mix of product types, including fresh, frozen, grocery and health and beauty care items. Our team is supporting the supply chain network evolution to an integrated self-distribution model of the future, serving leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. To learn more about our company and the other supply chain companies of Ahold Delhaize USA, visit www.adusasc.com.
PRIMARY PURPOSE
The Manager, Distribution Operations provides leadership for assigned function/ department, ensuring a safe and engaged team at all times. This role ensures the team delivers KPIs such as safety, quality, productivity, efficiency, and service levels. Planning, execution, and optimization of operational activities are key responsibilities. Provides oversight to supervisory team to meet maintain production standards. Handles all daily issues and projects under the direction of the Operations Director. Partners proactively with all Distribution & Transportation teams to ensure the safety of all associates and timely delivery of products.
DUTIES AND RESPONSIBILITIES
• Maintain a safe and positive work environment ensuring associates are treated fairly and consistently. Actions support a “Safety First” culture and ensure safe practices are employed, minimizing unsafe events and ensuring compliance with all regulations.
• Partners with Human Resources, ensuring associate relations and needs are prioritized and managed effectively.
• Communicates and keeps direct reports well informed and aligned to Company values, goals, results, initiatives, policies, procedures, etc.
• Oversees team performance and employs KPIs in day-to-day practices. Manages team performance via coaching, feedback, appraisal, and disciplinary efforts.
• Delegates to Supervisor team, ensures production associates are developed into a well-organized, highly motivated team.
• Ensures local recruiting activities meet labor demand as well as training and development of all new and existing associates.
• Ensures associates schedules meet the demand of inbound/outbound volume.
• Plan, develop, implement and measure budgetary and operational goals. Maintain or reduce costs while improving productivity.
• Proactively partners with other departments to ensure efficient and accurate flow of inventory in and out of distribution center departments, meeting commitments to retail.
• Identify opportunities for improvement and spearhead plans to address, engaging with appropriate local and corporate teams.
Functional Competencies
• Occupational & People Safety - Applies specific knowledge of the company safety and security policies
• Food Safety & Sanitation - Applies food safety and sanitation standards to a wide variety of situations
• Team Member Relations - Maintains and promotes productive working relationships by applying knowledge of team member requirements (Union/Non-Union)
• Internal & External Communication & Documentation - Communicates complex technical and functional information in an understandable way
• Inventory Control & Quality Assurance - Uses knowledge of process and procedures to improve accuracy levels throughout the DC
• Customer Service - Communicates complex technical and functional information in an understandable way
• Operational Coordination - Creates and applies strategies as needed to exceed daily plans
• Operations Analysis - Applies operational expertise and data analysis to support improved operations within a functional area of responsibility
• Regulatory Awareness & Compliance - Applies knowledge of a broad range of state, federal and local laws and regulations
• Omnichannel Acumen - Applies a basic understanding of eCommerce in devising & executing retail plans
• Financial & Business Acumen - Uses knowledge of the business & financial priorities & drivers to produce expected results
• Distribution Center Systems, Equipment, Automation & Technology - Applies knowledge of Systems, Equipment, Automation & Technology to manage the business objectives and customer experience
QUALIFICATIONS
• 3+ years Supply Chain experience and a BS/ BA in a related field or 7+ years Supply Chain operations experience in lieu of a degree
• 3-5 years of experience in a leadership role overseeing 30+ associates
• High School Education or equivalent
Knowledge
• Familiar with all applicable federal, state and local laws, regulations and guidelines.
• Seasoned knowledge of distribution practices.
Skills and Abilities
• Demonstrated leadership ability, with the ability to engage and motivate others
• Customer focus
• Collaboration
• Communication
• Problem solving
• Multi-tasking in a fast-paced environment
Other
• Ability to work in a –5 degree to 90+ degree Fahrenheit environment (temperature varies within each department) for long periods of time.
PREFERRED REQUIREMENTS
• College degree preferred
• Oversight of people leaders
• Food retail/manufacturing experience strongly preferred
We are an organization that values diversity and encourages all qualified individuals to apply without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. Our organization is committed to working with and providing reasonable accommodations to individuals with disabilities, including applicants. If you have a disability and require assistance in the application process, please email recruiting@adusasc.com
