Administrative Assistant – Transmission Control Center
Reports to: Ana Rodriguez-Santiago, TCC Floor Operations Manager
Dept: Transmission Operations
Location: Lithia Springs, GA
No relocation benefits are available. Candidates must currently reside within a commuting (driving) distance to Lithia Springs or be willing to quickly relocate at his/her own expense.
This position will be filled at a Non-Exempt level, with the exact level dependent upon successful candidate's skills, qualifications, and experience.
JOB SUMMARY
This position reports to the TCC Floor Operations Manager. The position will primarily provide administrative support for the TCC Floor Operations Manager, Area Desk Supervisor Team, System Operator Supervisor, and Power System Coordinators performing 24/7 real-time operations responsibilities. Job expectations include managing calendars, email, and travel; being the point of contact and processing for expenses, invoices, timekeeping, and other administrative support activities; conference room management and oversight; and using various Microsoft applications to handle daily business challenges. The use of office tools will include utilizing spreadsheets, assisting with preparing presentations, time & expense entry, phone coverage, and calendar and meeting management through Outlook. An essential element of this position is the ability to work closely and effectively with other administrative and executive assistants, specifically within T&D Operations. Employee will be required to perform job duties with minimum supervision.
JOB DUTIES AND RESPONSIBILITIES (include but not limited to):
- Serving as receptionist and greeting guests at a restricted access facility and assisting coordinating entry, as appropriate, to those without credentials
- Processing employee time for Power System Coordinators in Area Desk Operator and System Operator roles
- Preparing and processing expense statements in a timely manner
- Processing invoices in a timely manner
- Adhering to corporate accounting policies
- Scheduling, planning, and coordinating meetings and events, including logistics, agendas, presentations, meals, supplies, billing, etc.
- Maintaining the schedules for all building conference rooms and serving as point of contact for all set-up, audio/visual, and catering needs
- Scheduling, setting up and coordinating video conferences
- Taking meeting minutes and tracking action items
- Making travel arrangements
- Maintaining employee files and other files, some of which could contain confidential or sensitive information
- Records Retention, Compliance, and Audit Support and including secure treatment of Confidential Information, NERC logging requirements, I-9 verifier, HR records, and other services.
- Coordination with partner departments including the Distribution Control Centers, Corporate Security, Corporate Safety, Building Services, Fleet, and Investment Recovery.
- Answering phones and taking effective messages for multiple employees
- Ordering, maintaining, and distributing departmental supplies
- Working with other administrative assistants to organize and maintain supply rooms and copy rooms
- Maintaining S: Drive access, Outlook distributions lists, phone lists and SharePoint & TEAMS sites
- Sorting, opening, and delivering department mail
- Researching and preparing presentations, reports, and communications
- Coordinating and maintaining various awards
- Supporting and coordinating special projects
- Assisting team during storm/weather events during business hours and/or afterhours/weekends as needed
- Other department specific requirements, as needed
JOB QUALIFICATIONS
Education & Job Experience:
- High School Diploma or Equivalent strongly preferred.
- College degree a plus.
- Storm support experience coordinating meals, supplies, and deliveries is strongly preferred.
- Experience with timekeeping, expense reporting, invoice processing, arranging travel, and coordinating meetings strongly preferred.
- Extensive secretarial/administrative experience in a busy, fast-paced environment supporting multiple managers and staff.
- Supervisor, Manager, or Senior Manager level support in a corporate or field environment or relevant work experience in a customer service/support role is preferred.
- Experience supporting a large, diverse department with multiple needs is highly desired
- Experience managing a calendar, inbox, and calls. Proficiency in scheduling meetings and resolving multiple conflicts through Microsoft Outlook.
- Prior data entry and reporting experience is preferred
- Experience taking initiative and being a self-starter in day-to-day responsibilities
- Administrative/clerical certification such as Certified Professional Secretary (CPS) or Certified Administrative Professional (CAP) is desired, but not required
Knowledge, Skills, and Abilities:
- Highly efficient and ability to handle pressure and manage multiple deadlines well
- Proven ability to initiate, plan, organize, monitor, and report on several projects simultaneously
- Ability to professionally represent GPC, including professional interactions with other executives, managers, peers, department employees, vendors and other business partners
- Ability to confidentially screen emails, upon request, and the ability to proactively prioritize the handling/processing of requests
- Effective listening skills with the ability to identify and understand customer needs
- Excellent planning and organizational skills
- Ability to multi-task to organize, prioritize and perform activities in a fast paced, changing environment from multiple personnel at various levels within the department
- Must be an effective team player that is able to build and maintain strong relationships with other Executive/Administrative Assistants within Transmission/Operations, and across Georgia Power and the Southern Company system, and provide back-up support to others as needed
- Proven ability to produce accurate results with excellent attention to detail, in a timely manner, independently, and with minimal supervision and direction
- Must possess excellent customer service, time management, phone, interpersonal, and written/verbal communication skills
- Demonstrated proficiency using Microsoft Office products (Word, Excel, Power Point, Access, and Outlook)
- Ability to leverage resources to pull together and provide relevant, appropriate information around business needs/issues, and create effective PowerPoint presentations utilizing such data
- Demonstrated proficiency in Southern Company Systems such as Enterprise Foundations, SHIPS, SCOTT, TEAMS, Maximo, eSTARS, Oracle, CAMP, and budgets is preferred
- Must utilize due diligence, sound judgment and decision-making skills, when responding to requests and dealing with confidential information.
- Must be able to learn processes quickly if no direct experience.
Other Requirements:
- Successfully qualify on the EEI SASS (Clerical Aptitude) Test.
BEHAVIORAL ATTRIBUTES
- Personally invested in safety and the safety of others
- Exhibits behaviors consistent with "Our Values" (Safety First, Total Commitment, Superior Performance, and Unquestionable Trust) in all business dealings
- Maintains a professional demeanor
- Adapts quickly to changing conditions and effectively manages multiple priorities
- Anticipates group needs and proactively seeks solutions
- Dependable with excellent Customer Service skills
- Builds strong relationships and works effectively in a team environment
- Utilizes strong problem-solving skills
- Maintains confidentiality of sensitive information always
- Demonstrates flexibility and adaptability to changing priorities
- Demonstrates initiative and drive to deliver positive results
- Self-motivated, proactive, and able to act with a sense of urgency
- Exercises independent judgment, confidentiality, and discretion and work with minimal direction
- Deliver assignments with a high degree of quality, accuracy, and timeliness without follow-up
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 13756
Job Category: Administrative & Clerical
Job Schedule: Full time
Company: Georgia Power
