Do you relish the prospect of providing end to end support across multiple product suites?
Would you like the opportunity to work in a high-impact role responsible for building customer loyalty?
Join our prestigious Professional Services team
Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge. We integrate and maintain Akamai security, media, and performance solutions for our clients. We collaborate to solve problems. Innovate to provide creative solutions and work to continuously improve for our customers and our team.
Become a trusted advisor
As a Technical Project Manager II, you'll lead 5-15 engineers, driving execution of complex programs in regulated environments. You will apply technical fluency, program management, and relationship skills to deliver solutions in networks, edge, identity, and cybersecurity. Success requires clear, structured communication, process building, and aligning engineering execution with organizational strategy, customer needs, and federal compliance.
As a Technical Project Manager II, you will be responsible for:
- Leading small, high-performing teams of engineers, ensuring clarity of objectives, accountability, and timely delivery of program milestones
- Planning, tracking, and managing technical projects from initiation through delivery, balancing scope, schedule, cost, and quality
- Serving as the primary interface between engineering teams, leadership, and customer stakeholders
- Ensuring compliance with federal contract requirements, including applicable policies, regulations, and reporting obligations
- Developing, documenting, and improving internal processes to support program execution and organizational efficiency
- Facilitating communication across technical and non-technical stakeholders, ensuring risks, dependencies, and progress are clearly understood
- Supporting proposal development and program reporting activities when engaging with customers
- Fostering a collaborative, inclusive environment that enables engineers to succeed and grow
Do what you love
To be successful in this role you will:
- 5 years of relevant experience and a Bachelors degree in Computer Science, or related field or its equivalent
- Demonstrate experience in a customer-facing role within the information technology industry
- Show some experience of managing and delivering technical customer projects successfully
- Show understanding of network, web performance, and application/network security technologies/architectures as well as project management methodologies
- Demonstrate experience in managing multiple priorities
- Demonstrate communication skills and an ability to build trusting relationships with customers across various levels
Work in a way that works for you
FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
