Audio Visual Technology Specialist
This is a Full-Time, ON-SITE position…. & can be based at either GPC Corp HQ, 241 Ralph McGill Blvd, Atlanta, GA or at the GAS HQ, 725 West Peachtree Street, Atlanta, GA
JOB SUMMARY: This position is responsible for supporting the lifecycle of audio/visual equipment in a variety of workspaces across the Southern Company footprint in Georgia, particularly for TEAMS rooms and purpose-built meeting spaces.
JOB REQUIREMENTS:
Education:
- High school degree required , two-year degree preferred.
Experience:
- Installation, maintenance and troubleshooting experience of commercial audio/visual equipment preferred
Knowledge & Skills:
- Working knowledge of hardware and software associated with audio/visual equipment used at Southern Company
- Demonstrated ability to build strong relationships with business partners, vendors and other organizations
- Customer service-focused with the ability to deliver on commitments and deadlines
- Ability to manage small, local projects using proven concepts to apply technology to business problems
- Excellent troubleshooting and problem-solving skills
- Ability to read technical prints and construction drawings in order to ensure successful project execution
- Proficient technical knowledge of office computing environments including Microsoft Office suite (i.e. Outlook, Word, Excel, PowerPoint, Teams, SharePoint) and infrastructure as well as their interaction and relevance in solving business problems
- Demonstrated oral and written communication skills
- Knowledge and understanding of existing and emerging audio/video technologies
Behavioral Attributes:
- Behavior consistent with Southern’s Our Values philosophy – Safety First, Unquestionable Trust, Superior Performance, and Total Commitment
- Must be proactive, highly motivated, and self-directed
- Proficient organizational skills and strong customer service orientation
- Ability to simultaneously manage multiple projects and tasks
- Must be able to build solid relationships with business partners and work effectively in a dispersed team environment
- Provide specialized dedicated technical support as requested/needed
- Ability to prioritize work and complete assignments with some direction
MAJOR JOB RESPONSIBILITIES:
- Support asset management strategy, life-cycle planning and new TEAMS rooms requests with collaboration from various TO departments and Facilities
- Coordinate In-room support, troubleshooting and maintenance of AV equipment, including but not limited to:
- Projectors Monitors/screens
- Videoconference/audio/control systems
- Touch panels
- Remote controls
- AV cables and cable boxes
- Document cameras
- Proactively provide consulting that includes audio/video needs assessments, potential solutions, and budget management
- Partner with the business and other TO departments for urgent incident and general problem resolution
- Review and provide feedback on competitive bids by vendors for A/V projects, including construction drawings, scope documents, and technical prints
- Provide specialized dedicated technical support as requested by business partners
- Coordinate Inspection of all conference and meeting rooms to ensure the standard A/V equipment assigned to specific locations is in good working order
- Proactively identify opportunities to educate business partners on leveraging the use of technology more effectively
- Provide small project management, planning, coordination, and/or technical support during project implementations
- Support update of A/V and videoconference guidelines and standards
- Build effective relationships with key business partners and provide outstanding customer service
- Partner with fellow Facilities teammates, TO End User Analysts, TO Support teams and vendors to form a strong, dedicated support team
- Consult with business partners to ensure an understanding of facilities construction and TO services costs (for budgeting and billing purposes)
- Partner with other personnel to provide support (including after-hours as needed) for storm-related and critical 24/7 business operations
- Become aware of and stay abreast of emerging hardware and software technologies
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 16867
Job Category: Facilities & Building Services
Job Schedule: Full time
Company: Georgia Power
