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Plans, directs, and oversees team members in the day-to-day operations of the Deli and Bakery departments. Serves as a mentor and coach, fostering team engagement, development, and accountability. Leads the execution of strategies that enhance customer service, ensure fresh, high-quality products, and drive department sales through efficient service and strong production planning. Maintains department conditions and food safety standards with a focus on peak shopping hours, product presentation, and compliance with Meijer brand and operational standards.
What You'll be Doing:
- Ensures a positive Meijer brand experience by delivering and modeling courteous, friendly, and efficient service to customers and team members.
- Leads staffing, selection, and hiring efforts to meet operational and service needs within the Deli and Bakery departments.
- Promotes succession planning by identifying development opportunities, supporting career paths, and participating in promotion and advancement decisions.
- Provides performance feedback, documents corrective actions, and partners with leadership on disciplinary decisions, up to and including termination.
- Owns department financial performance, including sales, labor, and shrink, while executing strategies to drive profitability and operational efficiency.
- Models Truly Human Service by setting expectations for fast, friendly, and accurate service at all times.
- Communicates and reinforces Meijer service initiatives and expectations during daily huddles, team meetings, and one‑on‑one conversations.
- Mentors, coaches, and develops team members to exceed customer service goals, execute production plans, and maintain department conditions to Meijer standards.
- Ensures all team members are properly trained, certified, and compliant with food safety, operational, and company training requirements.
- Maintains a strong presence on the sales floor, engaging with customers and team members to ensure exceptional service and department execution.
- Promotes a safe, inclusive, and respectful work environment, holding team members accountable to safety and compliance standards.
- Demonstrates reliable and consistent attendance to support department leadership and business needs.
- Performs other duties as assigned to support store and department operations.
What You Bring with You (Qualifications):
- High school diploma or its equivalent required.
- 2-3 years of related retail experience.
- One year of management experience.
- Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
- Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
- Demonstrated ability to resolve conflict and by addressing root cause issues.
- Demonstrated ability to manage multiple tasks.
- Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to teach suggestive selling.
- Demonstrated ability to lead an organization that practices working safely at all times
- Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
- Successful completion of all required certifications.
