JOB SUMMARY:
This position provides overall vision, leadership, and direction for Southern Company’s enterprise customer data and analytics organization. The role defines and executes a systemwide customer data strategy, ensuring data is trusted, accessible, and effectively leveraged to drive decision-making across the electric operating companies.
The Director leads enterprise data capabilities, including the Data Management Hub and Data Science teams, and is accountable for data governance, data quality, and the prioritization of customer data initiatives across the system. He/she works closely with the OpCo data and business teams to enable them with high-quality, well-governed data, building data literacy, and delivering insights that drive measurable improvements in customer experience, and operational performance.
He/she will partner closely with Technology organizations to align business needs with cloud data platforms frameworks and infrastructure needs. This role ensures customer data is structured, governed, and positioned to support both current analytics needs and future AI capabilities, strengthening data foundations, improving accessibility, and maintaining alignment with enterprise standards.
JOB REQUIREMENTS:
- A bachelor’s degree in Data Analytics, Business, Engineering, Statistics, Computer Science, or a related field is required.
- A master’s degree in a related field and relevant industry certifications are preferred.
- 7+ years of experience managing data and analytics within an organization required
- 7+ years of managerial experience with experience managing leaders highly required
- Preferred experience with Databricks, Azure, or any other cloud data platforms
- Broad knowledge of and experience with internal company data & data systems and external data & data sources.
- Strategic understanding of data infrastructure, including on-prem and cloud data storage, retrieval, governance, reporting and cataloging.
- Experience operating in an agile project management environment.
- Demonstrated verbal and written communication skills with experience influencing highly technical and executive audiences; the ability to simplify complex subjects and articulate value and risk in clear business terms.
- Proven ability to lead and manage day-to-day operations of a data and analytics organization, ensuring effective oversight, prioritization of work, and alignment to enterprise objectives
- Proven ability to manage and optimize budget aligned to strategic priorities
- Consult at all levels with business leaders concerning their organizational goals, needs and strategies.
- Ability to think holistically and develop innovative and effective business strategies.
- Experience managing and prioritizing multiple, competing initiatives involving internal and external stakeholders.
- Strategy development and deployment with a focus on change management and data literacy transformation.
- Proven ability to develop influential partnerships and operate effectively across complex internal and external environments with senior leaders and strategic stakeholders
- Experience effectively leveraging vendors, consultants, and suppliers.
- Demonstrated ability to lead, motivate and develop employees as future leaders.
- Proven ability to attract top talent and build high-performing teams.
- Demonstrated ability to connect the dots in highly cross-functional environments and apply sound business judgment.
- Understanding of advanced analytical methodologies in applied statistics, research, and forecasting preferred.
MAJOR JOB RESPONSIBILITIES:
- Enterprise-wide leadership for acceleration of and collaboration on Southern Company’s data strategy across the customer organizations.
- Successfully lead an organization that identifies, aggregates, analyzes, develops, and deploys customer data to drive comprehensive data and analytics initiatives of Southern Company.
- Partner with Data and Analytics leaders within the OpCos including engagement with System Customer Council, OneCX, and OneCX subcommittees.
- Identify solutions for data enablement, including prioritization of data elements, data storage, retrieval, governance, and cataloging.
- Lead the awareness and utilization of Southern Company’s Cloud Data Platform (CDP) for internal data science teams and 3 rd -party partners.
- Drive data enablement for external partners of Southern Company and its operating companies through the Energy Information Exchange (EIX) and future state data sharing platforms.
- Drive efficient engagements and processes with operating company data science teams.
- Lead system-wide customer-related data and analytics efforts that drive value to the business
- Communicate technical information and complex data to non-technical audiences in a logical and concise manner.
- Establish external relationships to share and drive best practices in the data & analytics space (e.g., Engage VC, TechStars, EIP, etc.).
- Stay abreast of electric utility industry trends and emerging technologies and develop connections with other leaders within the data and analytics community.
- Attract, develop, and manage a highly effective, diverse workforce of highly skilled, technical employees and leaders.
- Accelerate data literacy within Southern Company by inspiring teams to be data-informed as they tackle 21 st -century energy challenges alongside our customers.
About Southern Company
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 19263
Job Category: Data Analytics
Job Schedule: Full time
Company: Southern Company Services
