Training Center Assistant, Technical Training
JOB SUMMARY
The Training Center Assistant (TCA) position will provide administrative support to the Technical Training Organization’s Team. The group is composed of Technical Training Instructors, Leadership Team, and partners with groups in the training organization such as Training Support to ensure accurate communications for scheduling of testing, training, and support throughout Southern Company as applies to Technical Training.
This position will specifically provide day-to-day support to the projects and operations team(s) located in Georgia.
JOB REQUIREMENTS
- High School diploma required.
- Previous experience providing administrative support or relevant work experience in a customer service or support role, or in a role where experience and skills are clearly transferrable is required.
- Proficiency in Microsoft Office products (Outlook, Word, Excel, Power Point) is required.
- Experience with business expense processing, timekeeping, and coordinating meetings/events is preferred.
- Experience with the Oracle HCM suite of Human Resource Management products is a plus.
- Experience with creating Sole Source Justification documents, and Maximo or other purchasing software programs is a plus
JOB RESPONSIBILITIES
- Time processing
- Expense report processing
- Creating PR’s for purchasing services or materials
- Training Calendar maintenance
- Leased equipment, office supplies, etc. ordering
- Administrative records maintenance, and management
- Plan and organize meetings including arrangements for catering, room reservations, etc.
- Generate reports
- Engage in accounting and budgeting processes as necessary including paying invoices, etc.
- Provide dedicated support to instructors for daily operations and training class preparation.
Additionally, this position is responsible for ad hoc administrative requests dependent upon current projects or initiatives affecting the team or organization. This position will also provide backup support to peer TCAs in the organization.
KNOWLEDGE, SKILLS & ABILITIES
- Ability to organize, prioritize, and perform activities for multiple personnel at various levels within the department and meet required deadlines
- Ability to exercise independent judgment and discretion while working with minimal supervision
- Excellent interpersonal and customer service skills required along with excellent written and verbal communication skills
BEHAVIORAL ATTRIBUTES
- Possess and display behaviors consistent with Our Values of Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance
- Maintain a professional demeanor
- Maintain confidentiality of sensitive information
- Demonstrate flexibility and adaptability to changing priorities
- Demonstrate initiative and ownership
- Must be a service-oriented team player
WORK LOCATION AND HOURS
- This position is in Rockmart Georgia. Reporting to an office location is required.
- This is a non-exempt/hourly position. Typical workdays and hours are Monday – Friday, 7AM – 3:30PM. There could be occasional after-hours and/or weekend engagement needed during storms, high workload, etc.
- The successful candidate will be required to attend occasional team, vendor, or business partner meetings, training, or other on-site events and must be willing to travel and attend in person when necessary or requested.
- Relocation assistance is not offered with this position.
About Southern Company
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 19406
Job Category: Training
Job Schedule: Full time
Company: Southern Company Services
