Do you have a passion for network infrastructure technologies?
Would you enjoy maintaining high use and highly critical global platform infrastructures?
Join our Network Infrastructure Team!
The Edge Platform team oversees planning, building, maintaining, and operating the global platform. They design, develop, and deploy essential technologies. This includes hardware, software, and network infrastructure supporting Akamai's products. The team ensures reliable availability and optimal performance for customers.
Partner with the best
As the Manager of Network Infrastructure, you will lead a technical, 24x7 operations team maintaining large-scale network infrastructure. You will resolve complex engineering issues, manage trouble escalations, and maintain core processes. Your team will diagnose hardware, facilitate repairs, manage assets, and partner with datacenter staff. You will work globally with a team of field technicians, internal teams and external stakeholders.
As a Manager of Network Infrastructure, you will be responsible for:
- Cultivating and providing direct supervision for a group of maintenance engineers.
- Developing, document, refine and maintain operations policies, processes, procedures, and escalations to internal groups and equipment vendors
- Designing, developing, and maintaining alerts and run books to improve fault detection and operational visibility
- Evaluating technical skills of the maintenance team to ensure appropriate expertise
- Determining training needs for solutions and facilitating team training sessions
- Supporting the resolution of high-severity technical incidents and managing remote assets
Do what you love
To be successful in this role you will:
- Have 6+ years of relevant experience and a Bachelor's degree
- Have experience in Internet infrastructure environments, including routing and access networks
- Have experience managing technical teams,
- including a remote global team
- Demonstrate a passion for building productive
- relationships with teams, providers, and partners
- Be familiar with data center portals and NOC
- environments
- Possess solid communication skills
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
