The Senior Site Technical Manager (STM) is responsible for development, qualification, and validation of assembly, test, and pack out processes for Amazon’s Devices Products in a multi-product, automation-focused factory. STMs troubleshoot and resolve technical, material, and process issues, oversee assembly and packout processes, drive cost, process, and yield improvements. STMs apply lean methodologies, support site acceptance testing (SAT), and DFx (Design for Automation, Manufacturing, Cost). STMs work closely with Amazon’s Contract Manufacturer (CM) and Amazon’s product design and automation engineers.
Key job responsibilities
As Senior STM, you:
* are the technical lead for assigned programs in a fast-paced, packout factory;
* expedite resolution of technical, material, and process issues for multiple products;
* ensure the CM’s consistent execution of factory, assembly, and packout processes to meet established quality protocols;
* review and approve the CM engineering team’s assembly process, line qualification, line balancing, process yield improvements;
* identify required assembly & test fixtures for new and existing products;
* lead the process planning, drive continuous improvements to manufacturing processes;
* oversee the development of standard operating procedures and processes;
* identify and drive quality improvement and cost reduction goals.
https://www.amazon.jobs/content/en/teams/devices-services/operations-supply-chain
A day in the life
The STM will be actively engaged in managing the factory and its processes, on the floor working with suppliers and operators, monitoring the performance of packout lines, and identifying ideas for continuous improvement. As new programs are introduced to the site, the STM will play a key role in identifying the manufacturing processes to aid in scoping work and cost. And as issues arise, the STM will be the key leader to bring together all the technical resources needed to quickly diagnose, triage, contain, fix, and restore services to enable the site to meet its on-time delivery goals.
About the team
Device Postponement Operations (DPO) is Amazon Lab126’s team responsible for in-region postponement, customization, and pack-out of Amazon’s innovative devices. We finalize the assembly of devices using automated assembly and pack-out lines so that Amazon can customize products to meet just-in-time demand. We enable Amazon to deliver very quickly to our customers the right configuration of a product at low cost and high quality.
Amazon’s Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Lab126 have produced devices like Fire TV, the Echo Family of products, and Astro. We deliver delightfully unique Amazon experiences, giving customers instant access to everything, digital, or physical.
