Job Description
The Network Engineer reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Northwestern Medicine, Information Services is a trusted partner driving high-value solutions, transforming healthcare.
We are a culture motivated to deliver innovative solutions and committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients, customers, and guests. In order to support our patients first mission, our team goes to extraordinary lengths to ensure that our systems work together seamlessly.
Northwestern Medicine understands that technology is an integral role in moving healthcare forward, Information Services strategically supports these goals by:
- Enabling digital solutions by leveraging capabilities such as AI automation, and rollout of advanced cyber controls that support digital transformation strategies
- Implementing advanced technologies in clinical and administrative areas
- Further develop end user support model to help enhance modern infrastructure
Responsibilities:
- Responsible for support of the Wide Area Network (WAN) as well as wired and wireless Local AreaNetworks (LAN’s) throughout the organization.
- This includes implementation and maintenance of network hardware (routers, switches, wireless,etc.) at various geographic locations.
- Maintain network monitoring systems to alert on resource availability and produce metrics.
- Identify, evaluate, and recommend network related tools and emerging technologies to providegreater service to Northwestern Medicine employees.
- Responsible for optimization of network hardware, software, and communication links to support allcurrent and future network applications over a converged network of data.
- Analyze and troubleshoot network and telecommunications issues to resolve outages in a timely manner and minimize impact to the company and its respective business units.
- Develop and maintain network documentation, and network diagrams for support, audit, compliance,and Disaster Recovery purposes.
- Contribute to the planning of short and long-term network capacity requirements.
- Comply with all published enterprise level policies and procedures including, but not limited to, RiskManagement policies.
- Light travel is expected to reach remote sites (branches and data centers).
- Occasional off-hours support.
- Other duties may be required and assigned by leadership.
