Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can requisition compute power, storage, and many other services – gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.
The Strategy & Operations team within Worldwide Specialized Sales is seeking a Sales Operations Specialist to build and own mechanisms aimed primarily at driving operational efficiencies. This role will support Sales, Business Development, and Solution Architecture teams. This includes partnering with Sales Operations teams to implement and manage business processes, systems, tools, analyses, and reporting that optimize business functions to meet organizational goals and initiatives. One of your primary stakeholders will be our Specialized Sales teams. The Sales Operations Specialist plays a critical role in establishing operational excellence and making important business decisions for the organization.
This role leverages a variety of tools such as Excel, Varicent, Anaplan, SQL, Salesforce.com, and numerous internal systems to determine root cause, run analyses, and propose operational solutions. These solutions may involve long-term system and policy changes or may only require short-term fixes applied to correct a particular situation. This is a hands-on role that often identifies, analyzes, and takes action to address core process challenges.
Key job responsibilities
- Support Specialist Sales compensation management, including setup of quota and territories across internal AWS tools like Frontier, Anaplan, and Varicent. Work directly with Sales Operations stakeholders across teams to ensure accurate inputs for compensation plan modifications.
- Drive key Specialist Operations centralized processes and mechanisms across sales operations systems like Salesforce.com, Smartsheet and Anaplan, ensuring data accuracy, documenting processes and procedures, and engaging directly with stakeholders.
- Complete reporting and analytics projects, including regular performance reports, ad-hoc analysis for leadership and executive summaries. Develop actionable insights from data.
- Project manage new and existing Sales Operations initiatives, including systems implementations, process enhancements, and cross-functional projects. Track and report project progress.
- Identify and implement process improvements, documenting and standardizing across various sales procedures. Recommend solutions to operational bottlenecks.
- Collaborate across cross-functional teams including Sales Operations and Sales Leadership.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
About Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
