Why work with us?
The North American branch of Generali Global Assistance offers a diverse and inclusive work environment while employees work towards making real difference in the lives of our clients. As an Organization, we pride ourselves with offering white glove service while being mindful of corporate responsibility and our environmental footprint.
Employees enjoy a plethora of benefits to include:
- A diverse, inclusive, professional work environment
- Flexible work schedules
- Company match on 401(k)
- Competitive Paid Time Off policy
- Generous Employer contribution for health, dental and vision insurance
- Company paid short term and long term disability insurance
- Paid Maternity and Paternity Leave
- Tuition reimbursement
- Company paid life insurance
- Employee Assistance program
- Wellness programs
- Fun employee and company events
- Discounts on travel insurance
Who are we?
Generali Global Assistance is proudly part of the Europ Assistance Group brand and our products utilize a number of corporate and product brands. The brands for our North American team include the following:
- CSA: US travel insurance brand for retail and lodging partners. Learn more here.
- Generali Global Assistance (GGA): The primary Corporate brand in the United States for our travel insurance, travel assistance, identity and cyber protection, and beneficiary companion products. Learn more here.
- GMMI: the industry standard for global medical cost containment and medical risk management solutions. Learn more here.
- Iris, Powered by Generali: identity and digital protection solution. Learn more here.
- Trip Mate: US travel insurance brand for tour operator, cruise and airline partners. Learn more here.
What you’ll be doing.
Job Summary:
This position is the primary interface between the Company and its customers and is responsible for sales acquisition and Tier 1 client retention.? This position drives the sales process through prospecting, strategic partnership development, presenting and closing sales. Internally the position achieves results through effective partnerships with Marketing, Product, Underwriting and Compliance, and Operations. The success of this role will be measured by achieving a minimum of 100% target/quota and retention of current clients, and an extensive pipeline of opportunities.? The focus of this position will be 90% new account acquisition and 10% existing account management/growth.? This position requires 50-75% travel and ability to work in a virtual environment.? This position works with all management levels across the organization and is a direct report to the Vice President, Travel Insurance Sales.
Principal Duties and Responsibilities:
- Proactively solicit new business from the travel community, sourcing new accounts, identifying new targets, and re-soliciting past business leads??
- Drive sales results through effective prospecting and pipeline management??
- Generate new sales leads through cold calls, building and developing senior level client contacts and strategic partnerships??
- Close business, negotiates pricing contract?terms??
- Develop and convert a strong target pipeline???
- Achieves quarterly quotas of qualified opportunities and closed business???
- Exceptional ability to establish credibility via electronic mail and the telephone???
- Ability to position our Travel Insurance offerings, understand our unique selling points, and overcome objections??
- Plan and implement sales calls throughout the entire territory prioritizing key accounts for multiple visits??
- Understand in depth the existing and potential markets and customers??
- Achieve the minimum target sales calls per month??
- Mine assigned territory for new business streams on a regular basis. Research and continually source for new revenue opportunities and methods within territory to achieve sales goals???
- Develop strategic account plans and marketing/promotional strategies for assigned account base???
- Analyze sales data in order to present monthly and quarterly business reviews with select accounts across territory???
- Build and maintain relationships with franchise owners/agents within territory???
- Design and implement strategies for territory management and business development guidance to ensure long-term relationships are consistent and continue to grow in accordance with corporate objectives???
- Ability to effectively articulate the value proposition???
- Ability to be persuasive and overcome objections???
- Proactively challenge the client to think strategically about solutions for their business challenges that result in additional sales of CSA products and services??
- Develop and maintain Strategic Account Plans for existing and target accounts??
- Advocate internally for clients best interest by effective and open dialogue with internal partners with an awareness of revenue and profit targets??
- Obtain knowledge of competitor’s services/products and counter with enhanced products, processes or expert service and advice??
- Develop an annual business plan and sales strategy for each assigned account that can exceed revenue objectives, retention targets and client service agreements??
- Establish a renewal strategy for all assigned accounts and ensures its flow and communication to all external and internal parties??
- Prepare proposals for renewals and for RFPs??
- Responsible for maintaining knowledge about all assigned accounts and ensuring that organization wide?client information is accurate
Required / Desired Knowledge, Experiences and Skills:
Requirements:
- Six years or more of proven sales and/or account management experience in products and services required
- Proven success in strategic selling, presenting and discussing solutions with C-level and other decision makers??
Preferred:
- Leisure travel market experience
- Experience in the travel industry and/or travel insurance strongly preferred. Business to Business sales experience with major accounts
- Experience in business to consumer products coupled with technology?integration solutions
Education/Certifications:
Requirements:
Preferred:
Travel Requirements:
Where you’ll be doing it.
This role can work remotely within the states listed below. Please note, we may only consider candidates who physically reside in one of these states:
AZ, CA, CO, CT, DE, DC, FL, ID, IL, KS, LA, MD, MI, MO, MN, NC, NJ, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WV
When you’ll be doing it.
While there is some flexibility in the hours, this position will be Monday-Friday during regular business hours (approximately 8:00am-5:00pm). Occasional overtime may be required according to business need.
Apply today to begin your next chapter.
Don’t meet every single requirement? At Generali Global Assistance, we are dedicated to building a diverse, inclusive and enriching workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
California Residents - Privacy Notice for California Residents Seeking Employment with Generali Global Assistance is available here: https://us.generaliglobalassistance.com/privacy-notice-for-california-residents-seeking-employment/
The Company is committed to providing equal employment opportunity in all our employment programs and decisions. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy. Equal employment opportunity is provided to all employees and applicants for employment without regard age, race, color, religion, creed, sex, gender identity, gender expression, transgender status, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, sexual orientation, national origin, ancestry, ethnicity, citizenship, genetic information, marital status, military status, HIV/AIDS status, mental or physical disability, use of a guide or support animal because of blindness, deafness, or physical handicap, or any other legally protected basis under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, classification, placement, promotion, termination, reductions in force, recall, transfer, leaves of absences, compensation, and training. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. All Company employees are responsible for complying with the Company’s Equal Opportunity Policy. Every employee is to treat all other employees equally and fairly. Violations of this policy may subject an employee to disciplinary action, up to and including termination of employment.
