Description
Job Summary:
Provide engineering technical support on PowerSecure MicroGrid equipment including switchgear and generators. This role is customer-focused, requiring high decision quality, systematic analysis, and strong problem-solving skills to ensure safe and effective solutions.
Minimum Qualifications:
Education & Experience:
- 12+ years of commercial/industrial experience with generators, ATS/switchgear, and paralleling control systems.
- Bachelor’s degree in Electrical Engineering may substitute for 4 years of experience.
- 5+ years of experience in product testing and development.
Technical Skills:
- Proficient in reading electrical/mechanical schematics and engineer-of-record drawings.
- Experience with PLCs, generator controllers, protective relays, alternators, and generators.
- Commissioning and field experience required.
- NFPA 70 ARC Flash Certification preferred.
- Valid driver’s license required.
- Strong understanding of AC/DC electrical theory and operational theory of switchgear/PowerGen products.
- Ability to troubleshoot and make engineering programming changes to controllers, PLCs, and HMIs.
- Experience leading root cause analysis events.
- Excellent time management and prioritization.
- Strong analytical and problem-solving abilities.
- Effective communication via phone and email.
Job Duties & Responsibilities:
- Act as liaison between field and factory engineering teams.
- Support complex start-ups and field troubleshooting.
- Provide onsite engineering changes and communicate action items.
- Assist in field retrofit projects and technical documentation.
- Support training teams and escalate critical issues.
- Help schedule and prioritize tasks with Product Support Manager.
Physical Demands & Work Environment:
- Up to 45% travel required.
- Exposure to industrial environments including generators, welding, and outdoor conditions.
- Ability to work in both office and field settings.
- Manual dexterity for operating digital equipment.
- Occasional after-hours and weekend support.
About PowerSecure:
PowerSecure, a Southern Company subsidiary, delivers innovative energy solutions to utilities and commercial clients.
Benefits:
- Medical, dental, vision, and life insurance
- Competitive pay and 401(k) match
- PTO, holidays, and sick leave
- FSA/HSA options
- Wellness programs
- Tuition reimbursement
- Employee referral program
Equal Opportunity Statement:
PowerSecure is an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, veteran status, or disability.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.Operating Company: PowerSecure
