The Field Operations Trainer provides dedicated training for the Field Organization and will focus on preparing candidates to successfully complete training and certification requirements. This role is also responsible for on-going evaluation and accuracy of training programs providing input on course content. The Field Trainer is responsible for performing Operator Qualification evaluations (initial and requalification) and welding/joining qualifications to ensure alignment with federal guidelines. The trainer is also responsible for coaching and giving feedback to supervisors in regard to the readiness of the employee to complete task.
Job Responsibilities
Functional Expertise:
- Models adult learning principles as appropriate for varied training environments (instructor-led, video, CBT/WBT, etc.) coupled with strong platform skills.
- Demonstrates mastery of effective facilitation to engage participants including the use of questioning, listening techniques and interventions that foster a safe learning environment.
- Internalizes course content to ensure credible, learner-focused delivery.
- Thorough knowledge and understanding of specific operating areas and gas industry, evaluation methodologies and ability to evaluate learning or performance improvement solution.
- Delivers interactive training programs for new policies, procedures, technology and standards of performance with a strong focus on compliance training (OSHA, DOT, etc.).
Business Acumen:
- Understands business processes and issues and how they relate to on-the-job application.
- Performs Operator Qualification evaluations (initial and requalification) and welding/joining qualifications, to ensure alignment with federal guidelines.
Engagement:
- Provides feedback to training leadership on curriculum and program development to ensure training effectiveness and provides feedback of leadership/management programs delivered.
- Provides feedback to participants’ manager regarding classroom performance and readiness to complete tasks and certifications.
Driving Results:
- Responsible for coaching and providing feedback to learners to ensure proper and safe procedures are followed.
- Accountable for ensuring that learning objectives have been met through the training experience.
Qualifications
Education, Certifications/Licenses:
Required:
Preferred:
- BA/BS degree
- Proven Facilitation Skills
Related Work Experience:
Required:
- 3+ years of Field Operations Experience, knowledge of systems and work procedures
- Knowledge of the natural gas or utility industry
Preferred:
- Technical knowledge of field operations procedures and Operator Qualification
- Qualified in plastic fusion procedures and technical expertise in various operating areas including welding, PE and mechanical joining
Specific Skills & Knowledge:
Required:
- Exhibit strong working knowledge of specific operating areas related to the gas industry.
- Pipeline field operation experience.
- Professional demeanor, solid written and verbal communication and customer service skills and knowledge of adult learning principals.
- Exceptional presentation and training delivery/platform skills
- Excellent facilitation skills in group dynamics
- Ability to “think on feet” and create relevant business examples to illustrate key training points
- Technical Skills - MS Office Suite – intermediate proficiency
- Ability to communicate effectively both written and verbally with all levels of a diverse organization
- Ability to motivate and develop non-direct reports and deliver constructive feedback
- Able to work well in a team-based setting
- Able to meet very tight deadlines in a fast-paced, consistently changing environment
- Self-Starter
- Flexibility
- Attention to detail
Working Conditions/Physical Requirements:
- Occasional travel required depending on business need and may require air travel and/or overnight stay for one or more nights
- Ability to lift at least 40 pounds
- Use of pneumatic and vibratory tools on an intermittent basis
About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 16625
Job Category: Training
Job Schedule: Full time
Company: AGL Services Company
