JOB DESCRIPTION
Professional Services Sr. Systems Engineer provides design consulting, physical installation, configuration and implementation of computing platforms and related technologies. Additionally, in this role the Sr. Systems Engineer may be called up to perform troubleshooting, support post implementation or as a matter of ad hoc service requests, assist in leading projects, and be viewed as a mentor to other Engineers within the team. The Sr. Systems Engineer will be required to maintain a career skill development plan in concert with the partner solutions evolution and at the bequest of management.
Summary/Objective
The Sr. Systems Engineer provides architecture and engineering expertise for network, voice, video, compute, hypervisor, data center, storage, and other related infrastructure and data center related technologies and platforms to deliver compute and infrastructure to a client-enterprise.
Essential Functions
- Solution design and architecture across the data center requirements
- Provide consultation services for clients looking to build/create organizations application structure
- Implement, upgrade and troubleshoot systems and infrastructure solutions
- Provide administrator level training as required
- Some capabilities to develop automation processes for applications/services delivery
- Create final project documentation
- Provide escalation support from first level Service Desk Analysts
- Engage with customer’s team during implementation process and provide transfer of knowledge
- Assist the sales organization to create work statements and estimates of hours
- Maintain skills and certifications for the industry vertical(s) and solutions to which you are aligned
- Perform other duties as assigned by management
PI282061613
