The purpose of this position is to leverage relationships with local government officials and community leaders to ensure a positive operating environment and reputation for Atlanta Gas Light (AGLC). Within a defined territory, the Manager is an experienced company liaison with municipal, business and community leaders. The Manager also coordinates communication of capital/infrastructure projects with key stakeholders.
Functional Expertise:
- Responsible for leveraging relationships built with local government, business and community leaders to ensure a positive operating environment and reputation for AGLC.
- Responsible for researching plans for significant AGLC capital/infrastructure projects and developing and executing plans for communicating project details with key stakeholders.
- Responsible for advising communities on needs to build or increase investment in utility infrastructure in order to foster economic growth. Advocate on behalf of communities to AGL for capital improvement.
- Responsible for providing leadership and expertise on complex commercial and industrial expansions and relocations and other volunteer activities.
- Responsible for supporting public presence/community involvement initiatives.
Business Acumen:
- Manages involvement with local associations and organizations (chambers, development authority’s, economic development and other business interests).
- Seeks opportunities to speak about company programs and initiatives at membership organizations or other key venues.
- Develops plans to strategically manage the territory considering, for example, key constituents, significant capital/infrastructure work scheduled, past (or potential) issues.
- Assists operating departments with issues inhibiting work progress (runs interference between the company and municipal officials to help ensure that scheduled work is completed on time and on budget).
- Assists in obtaining municipal planning maps/long-term growth plans for use in gas system planning. - Supports energy efficiency and energy assistance initiatives
Engagement:
- Provides ongoing communications (face-to-face and written) with Chamber of Commerce and local government officials, economic development officials and other constituent groups.
- Provides timely responses to inquiries from economic development organization and new business prospects.
- Assesses impact of business development opportunities and proactively pursues and participates on project teams which encourage economic growth.
- Coordinates the management of escalated complaints with the [Customer Relations/Customer Experience] Department.
- Participates regularly at Chamber of Commerce and economic development organizations.
- Leads groups or project teams as needed to facilitate such company initiatives as energy fairs, United Way campaign and volunteer initiatives.
Driving Results:
- Creates and maintains a directory of key territory contacts and tracks important interactions with constituents and other job tasks using a relationship management database.
- Manages a territory budget.
Qualifications:
Education, Certifications/Licenses:
Required: -
- Bachelor’s Degree in, Marketing, Public Administration, Political Science, Engineering or related field.
Related Work Experience:
Required:
- Experience in interaction with internal and external stake holders including municipal, business and community leaders
- Experience & thorough knowledge of natural gas distribution systems
Specific Skills & Knowledge:
Required:
- Excellent written and verbal communication skills
- Demonstrated ability to build and maintain effective interpersonal relationships - Exemplify a high level of diplomacy and decorum
- Strong analytical and problem-solving skills
- Experience in negotiating and conflict resolution
- Public Speaking/presentation Skills
- Familiarity with local government – structure, processes, decision makers
- Customer service-oriented
Working Conditions/Physical
Requirements:
- Must always be ready to respond to field emergencies
- If away from territory, backup arrangements must be made and communicated internally as necessary
- Some evening and weekend requirements
- Must have valid driver’s license and access to transportation to attend meetings/events in territory
Disclaimer : T his information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.
About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 17897
Job Category: Government & Regulatory Affairs
Job Schedule: Full time
Company: Atlanta Gas Light
