LIABILITY CLAIMS ADJUSTER II
JOB SUMMARY:
The purpose of this position is to manage and resolve general liability, automobile and other claims involving alleged bodily injury and property damages, and to pursue third party damage billing, subrogation and contractor indemnification opportunities for the company. This position is for more experienced adjusters and requires proven mastery of basic liability adjusting skills.
JOB RESPONSIBILITIES & ACCOUNTABILITIES BY COMPETENCY
Functional Expertise:
- Processes motor vehicle, liability and casualty claims, research and
- gathers relevant information; evaluates claim validity; negotiates claims
- (within a prescribed authority limit) to ensure equitable and timely
- settlements; and communicates with involved parties.
- Prepares and submits initial reports and tracks actions taken, claim
- developments and status of assigned claims.
- Submits administrative reports as required.
- Pursues third parties to recover damage to company property, facilities or
- Equipment.
- Must be able to demonstrate a strong command of all liability issues and
- claims techniques.
- Able to handle litigated claims of moderate complexity.
- Able to handle complex liability claims including cross bore and bodily
- injury claims.
Business Acumen:
- Develops and utilizes innovative claim resolution strategies and
- investigative techniques.
- Identifies appropriate resources within the Field Operations, Corporate
- Security and other departments to evaluate the merits and value of claims.
- Participates in or provide input to Large Loss reviews.
Engagement:
- Coordinates the work of outside vendors (e.g., independent adjusters, investigators, appraisers) to ensure quality efficiency and cost effectiveness.
- Represents the company as a technical resource and attends legal
- proceedings as needed.
- Regularly communicates with Manager, Claims and the Legal
- Department regarding the status of pending claims, particularly claims
- involving potentially significant exposure or risk of litigation.
Driving Results:
- Manages claims to minimize the overall cost to the company and
- maximize recovery for damage to company property, facility or
- equipment.
- Adheres to Best Practices and fully documents all claims activity in claims operating system.
QUALIFICATIONS
Education, Certifications/Licenses:
Required:
- Associate Degree
- Adjuster License
Preferred:
- Associate In Claims (AIC)
- Bachelors Degree
Related Work Experience:
Required:
- 3 years experience in industry
- Equivalent academic education and experience
Preferred:
- 4 years experience investigating, evaluating, and resolving General Liability and Auto Liability claims involving both Property Damage and Bodily Injury.
Specific Skills & Knowledge:
Required:
- Interpersonal skills including negotiating, influencing, and persuasion
- Demonstrated ability in decision making skills
- Computer literacy - intermediate proficiency
Working Conditions/Physical Requirements:
- Keyboarding = Constant 67-100%
- Travel = Occasional 1-33%
- On-call = None
About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 19812
Job Category: Legal & Compliance
Job Schedule: Full time
Company: AGL Services Company
