Job Summary
This position is responsible for providing operational and administrative support to the Technical Training department. This position performs logistics coordination of various activities in support of training initiatives and programs and works closely with training delivery and instructional design teams to support in-person, virtual and mobile learning.
Job Responsibilities
- Input employee/contractor training and OQ data into learning and content management systems.
- Performs course and class setups in learning management system for various business groups.
- Maintain in-house training materials and classroom equipment to support training delivery.
- Coordinate retention of employee/contractor training and OQ records following all company policies.
- Coordinate employe/contractor logistics needs for in-person classroom instruction at training centers.
- Submits service requests for maintenance issues at training centers.
- Tracks professional certifications for training delivery teams to maintain compliance.
Business Execution
- Uses available information and analysis to make quick, clear decisions
- Plans activities and projects well in advance and takes account of possible changing circumstances; manages time effectively.
- Focuses on customers’ needs and satisfaction; plays vital role in continuing to enhance business for internal/external customers.
Innovation
- Actively pursues an understanding of company business strategies and operations.
- Takes an intentional approach to examining factors that influence long-term success.
- Adapts quickly to changing circumstances; pivots to new ways of accomplishing work when needed.
Communication
- Presents information clearly and confidently
- Listens for understanding, shows empathy and support for others’ point of view.
- Responds quickly to the needs of an audience and to their reactions and feedback.
Relationships and Networking
- Establishes good relationships with customers and employees.
- Engages with others across organizations and operating companies to achieve shared goals and create alignment.
- Demonstrates emotional intelligence and self-awareness and regulates behavior to control impact emotions have on situations and others.
Diversity, Equity and Inclusion
- Engages in continuous self-evaluation and ongoing learning to understand, accept, and value differences in others
- Creates and fosters an environment where everyone feels welcomed, valued and respected
Qualifications
Education, Certifications/Licenses:
Required:
- High School or GED equivalent
Specific Skills & Knowledge:
Required:
- Proficient in MS Office Suite – Outlook, Word, Excel, PowerPoint
- Ability to multitask and prioritize
- Ability to work effectively in a team
- Superior planning and organizational skills
Working Conditions/Physical Requirements:
- Primarily works in an office environment
- 60% Keyboarding
- Drive company vehicle/pool vehicle
- Ability to lift 50 pounds
About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 11266
Job Category: Training
Job Schedule: Full time
Company: AGL Services Company
