AWS Global Sales Operations is seeking an experienced Business Operations leader to drive operational excellence across our $100B global sales organization supporting 25,000+ builders. This role will report directly to the L10 Global Sales Operations VP and own the end-to-end business management system for AWS Global Sales, including critical inspection mechanisms, CEO reviews, and strategic operational initiatives. The leader will be responsible for delivering the in and out quarter revenue target through deep dive insights, mechanisms and looking around corners.
The ideal candidate will combine deep sales operations expertise with strong technical acumen, demonstrating the ability to synthesize complex data into actionable insights for senior leadership. This role requires exceptional stakeholder management skills, with frequent interaction with senior sales leaders globally.
Key job responsibilities
• Design and own the global business management system, including establishing, maintaining and evolving the comprehensive set of inspection meetings and mechanisms used to run the AWS Sales business
• Lead preparation and execution of Weekly Business Reviews with the AWS CEO and bi-weekly reviews with Amazon CEO, ensuring high-quality analysis and insights
• Partner with Business Intelligence and Finance teams to develop and maintain inspection mechanisms for Top Deals, Pipeline and Forecast management
• Drive product development for sales tooling and analytics platforms, including new feature specifications and implementation
• Lead global programs focused on systematic improvements to sales insights through enhanced reporting and process optimization
• Build and manage a high-performing team of business operations professionals
• Develop scalable mechanisms that drive growth initiatives and business performance
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
