Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!
What you get to do:
As an Assistant Supervisor, Culinary Operations you'll:
- Provide exemplary Service and ensure Culinary Standards of Service are met including resolving guest concerns, ensuring all team members are providing the highest level of guest courtesy, recognizing and rewarding team members who provide exemplary service
- Manage daily sub-department labor, daily break rotations, and daily staffing assignments
- Assist Culinary Operation supervisor with the training and counseling of team members while ensuring and complying with all SEA grooming guidelines and employment standards
- Complete appropriate paperwork and administer developmental documentation.
- Responsible for accurately recording team member labor hours and maintaining various labor reports
- Ensure compliance of Child Labor Laws with regards to breaks, lunches, and hours worked per day
- Establish and maintain a positive atmosphere which ensures the highest level of team member
- Comply with the area opening and closing procedures and ensure all team members complete tasks within a timely manner.
- Maintain food quality and sanitation standards to prevent cross- contamination while upholding the SEA safety guidelines
- Consistently practice safe work habits including the use of Personal Protection Equipment (PPE), lifting and reporting unsafe situations
What it takes to succeed:
- Must be 16 or older
- No significant performance deficiencies within a 1 year period.
- High School Diploma or equivalent preferred
- Ability to be a focused individual who can complete tasks independently, but also possess the ability to work within a group and lead multiple people
- Posses strong knowledge of department standards and health and food safety regulations.
- Knowledgeable in all areas of the department including team member roles
- Posses an overall understanding of daily operations (kitchen, front and back areas), procedures and staff positions.
- Possess the ability to pro-actively plan daily operations based on staffing, attendance, etc.
- Excellent communication skills
- Position is contingent upon successful completion of the ServSafe Food Manager certification class and exam
- Ability to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines
- Willing to comply and ensure all team members comply with all SEA grooming guidelines and employment standards
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
