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Systems Operations Assistant (Temp PT)

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Systems Operations Assistant (Temp PT)


Position Title: Systems Operations Assistant (Temp PT)


Department: Enrollment Services


Campus: Allegheny Campus


Additional Information: This position will remain open until filled. However, to ensure consideration for an interview, please submit your completed application, cover letter, and resume by no later than February 23, 2024. The College cannot guarantee that application materials received after this date will be considered or reviewed.


Remote Work Option: Fully In-Person


Job Category: Administrators


Employment Type: Temporary Part-Time


Job Slot: NA


Job Open Date: 2/9/2024


Job Close Date: Open Until Filled


General Summary: This college-wide position supports the Director of Enrollment Services System Operations and our CRM systems. This role will play a crucial role in optimizing the Customer Relationship Management (CRM) systems utilized across the college. This position requires a skilled professional with a strong understanding of CRM systems, a keen eye for detail, and the ability to collaborate effectively with cross-functional teams.


Requirements: Bachelor's degree and one year experience in supporting CRM systems, or an Associate's degree and three years of experience in supporting CRM systems. Degree must be in computer science, information technology, information systems, or a related field.




• Handle incoming system tickets and requests

• Provide support in diagnosing, troubleshooting, and resolving CRM-related issues

• Enhance the student application process to streamline efficiency and eliminate potential obstacles

• Create reports and CRM dashboards

• Enter data as needed

• Assist with CRM project development and completion

• Support staff in learning how to use our systems effectively


Clearances: Current criminal record/child abuse clearances will be required if offered the position and to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check. The College has provided instructions on how to obtain these clearances which are available


To view the full job posting and apply for this position, go to:


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Founded in 1966 on the principle that quality education should be both affordable and accessible to all members of our community, CCAC offers more than 150 academic programs across six diverse program categories including business; science, technology, engineering and math; health; culinary arts, arts and humanities; and education and the social and behavioral sciences. Our students are taught by more than 275 full-time faculty and instructors in classes averaging just under 20 students each. And our students are further enriched by the more than 100 student clubs and organizations CCAC offers, as well as through their participation in the number of NJCAA men's and women's sport teams at each of its four campuses.