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Triage Nurse - Student Health, Casual Days

Company: 
Northwestern Medicine
City: 
Evanston
State: 
Illinois
Remote Position: 
No
Required degree level: 
Other

Benefits

  • $10,000 Tuition Reimbursement per year ($5,700 part-time)
  • $10,000 Student Loan Repayment ($5,000 part-time)
  • $1,000 Professional Development per year ($500 part-time)
  • $250 Wellbeing Fund per year($125 for part-time)
  • Matching 401(k)
  • Excellent medical, dental and vision coverage
  • Life insurance
  • Annual Employee Merit Increase and Incentive Bonus
  • Paid time off and Holiday pay


Pay Starting at: $33.00+ per hour based on experience

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

  • Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional and financial well-being.
  • Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.


From discovery to delivery, come help us shape the future of medicine.

Description

The Triage Nurse reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Triage Nurse provides clinically expert triage service within a physicians' practice. In their role, triage nurses serve as liaisons between patients and physicians, assessing and determining the acuity of patients' symptoms and communicating these to the physicians as appropriate. They provide education to patients and to staff concerning clinical issues. Triage nurses must demonstrate excellent customer service and communication skills and the ability to function as part of a highly effective team that consistently puts "Patients First."

Responsibilities:

  • Establish positive first impressions with patients and customers, establishing a role as patient advocate.
  • Triage all incoming telephone calls and electronic messages, prioritizing and resolving, involving the provider as appropriate, successfully completing the communication cycle.
  • Document all communications in the electronic medical record.
  • Schedule patient for visit with provider when telephone assessment indicates this.
  • Assist in obtaining appointment for patients with specialists within NM.
  • Coordinate emergency and hospital transfers, including paperwork and telephone communications.
  • Administer medications and treatments in accordance with Nursing Standards and as ordered by the provider.
  • Provide education to patients and staff concerning clinical issues.
  • Assist in coordinating and monitoring activities of clinical staff to ensure adequate coverage and adherence to OSHA and CDC guidelines.
  • Assist in orientation of new staff members.
  • Perform other duties as assigned; may include:
    • Assist in specific process improvement projects.
    • Administer intravenous and injectable medications to adult, geriatric and wheelchair bound patients. Must demonstrate competency for age related responsibilities.
    • Quality control must be maintained during all aspects of patient care. The triage nurse ensures that all exam rooms and equipment are maintained according to OSHA and CDC guidelines.
    • Participates in departmental quality improvement activities.
  • For triage nurses in the Immediate Care Clinics (ICC), float to other ICCs/departments.


Qualifications

Required:

  • Graduate of accredited RN program
  • At least 3 years of experience in a hospital or outpatient setting
  • Registered Nurse License issued by State of Illinois Current
  • CPR certification


Preferred:

  • BSN
  • Specialty Certified
  • At least 5 years' experience in a hospital or outpatient setting
  • Spanish speaking


Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

While each of our 11 hospitals and more than 200 locations has a unique story, Northwestern Medicine is unified under one vision: to put patients first in everything that we do. Anchored by Northwestern Memorial Hospital in downtown Chicago, Northwestern Medicine brings academic medicine into the heart of local communities across the suburbs and beyond, close to where our patients live and work.

Northwestern Medicine is dedicated to providing the most advanced health care to the communities and patients we serve. The Northwestern Medicine clinical and administrative staff, medical and science faculty, and medical students come together every day with a shared commitment to superior quality, academic excellence, scientific discovery and patient safety.

Northwestern Medicine has:

  • More than 33,000 employees dedicated to exceptional service and care
  • More than 4,400 aligned physicians, including faculty, residents and scientists, offering treatment informed by the latest research from Northwestern University Feinberg School of Medicine
  • 6 hospitals honored by the Magnet® Recognition Program for meeting the highest standards for patient care and nursing excellence
  • Hundreds of locations throughout the Chicagoland area

CULTURE

Our Mission, Vision and Core Values

Whether directly providing patient care or supporting those who do, every Northwestern Medicine employee has an impact on the quality of the patient experience and the level of excellence we collectively achieve. This knowledge, expressed in our shared commitment to a single, patient-focused mission, unites us.

Mission

Northwestern Medicine is a premier integrated academic health system where the patient comes first.

  • We are all caregivers or someone who supports a caregiver.
  • We are here to improve the health of our community.
  • We have an essential relationship with Northwestern University Feinberg School of Medicine.
  • We integrate education and research to continually improve excellence in clinical practice.
  • We serve a broad community and strive to bring the best in medicine closer to where patients live and work.

Vision

To be a premier integrated academic health system that will serve a broad community and bring the best in medicine—including breakthrough treatments and clinical trials enhanced through our affiliation with Northwestern University Feinberg School of Medicine—to a growing number of patients close to where they live and work.

Values

Patients first: Putting our patients first in all that we do

Integrity: Adhering to an uncompromising code of ethics that emphasizes complete honesty and sincerity

Teamwork: Team success over personal success

Excellence: Continuously striving to be better

  • “Best Place to Work for Disability Inclusion” (2022): Top score and designated as “Best Place to Work for Disability Inclusion” by the Disability Equality Index
  • “Best Place to Work for Disability Inclusion” (2021): Top score and designated as “Best Place to Work for Disability Inclusion” by the Disability Equality Index

 

 

Accommodations:
Vision Accommodations, Hearing Accommodations, Neurodiversity, Learning, Mental Health, Mobility